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Ngākau Purotu
Ngākau = Heart,
Purotu = Beautiful
Ngākau Purotu is our Kaupapa Māori Practise Model that aligns mainstream and cultural systems and outcomes.
Whānau Ora
Whānau = Family,
Ora = Wellbeing
Whānau Ora is the pathway to wellbeing through aspirational goals.
Care Plans
Personal + Clinical Care
Care Plans outline the personal and clinical care our clients need to be well supported.
iAwhi
The digital platform
iAwhi digitises cultural, aspirational and clinical plans —health, wellbeing goals, personal needs and contractual obligations
Tūmanako
Goals & CalendarsFor people requiring support, goals and aspirations are incredibly important. iAwhi helps the CareCrew keep track of upcoming appointments and events, provide support where it is needed, and celebrate successes together.
Everyone with calendar access can add appointments and assign them to other CareCrew members.
Assigned users receive a notification reminder of upcoming appointments to ensure nothing is missed.
The Goals feature gives the primary platform user the ability to work with their CareCrew to set, track and achieve goals.
Progress can be measured and monitored at a glance so everyone can see what’s on track and what needs attention.
The key points of difference of iAwhi
Seven core capabilities connecting culturally grounded practice, real-time data and goal-focused care.
1 - Our Indigenous Practise Model
The incorporation of our integrated practise model Ngākau Purotu.
2 - Data Management
The ability to analyse data. Includes analysis of goal progress and achievement
3- Linking Goals, Support and Everyday Practice
Linking client aspirational goals defined as part of our practice model with conventional client care.
4 - Real-World Validation
Actively validating our software through our partnership with What Ever it Takes Home Based Rehabilitation Group.
5 - Real-Time Data for Better Care Decisions
Capturing live data in the homes from Clients, Whānau (Family), Kaiāwhina (Support), Clinicians that can be accessed and analysed immediately by Administration Management in real time.
6 - Connection
Connecting Clients, Whānau (Families) and Workforce.
7 - Goal Tracking
All activity is recorded against Tumanako – short, medium, long term goals
Empowering Care Through Connection and Insight
Care is about more than just support, it’s about understanding and making informed decisions.
iAwhi brings everyone involved in the care journey together on one seamless platform.
Real-time updates, live data, and shared insights ensure all decisions are based on the most accurate information, improving outcomes for everyone. iAwhi’s flexible design connects individuals, whānau (family), carers, and providers, capturing progress in real-time, simplifying communication, and keeping everyone on the same page.
Made by whānau, shaped by lived experience
iAwhi was created from our own need to navigate and care for our whānau (family). We wanted to keep everyone connected, ensure the right information was always within reach, and support those at the heart of the care journey.
That lived experience became Ngākau Purotu, and Ngākau Purotu became iAwhi. What started as a way to keep Peter connected to his daughters is now the platform behind real programmes across Aotearoa and Hawaiʻi — with ACC, Te Paa, Pu'a Foundation, and E Kolu Mea Nui among the partners — spanning health, justice, education, and community-stewardship sectors, both here and offshore. The kaupapa (purpose) hasn't changed. The scale has.
Our team in Aotearoa (New Zealand) has firsthand experience on the frontline of care and understands the challenges that come with it. That insight continues to guide us as we refine a platform that makes caring simpler, more connected, and better for everyone involved.
Family
Family need engagement, communication, customer satisfaction, feedback, planning / appointments, goal implementation, live updates.
Support Teams
Support Teams need easy data input, communication, engagement, planning/appointments, goal referencing, risk reporting/adverse events.
Team Leaders
Team Leaders need data analysis, full oversight, roster and staff management, payroll data, quality assurance, communication, goal setting, reviewing, reporting, risk management.
Connected Care
Team Leaders can define tasks and goals within iAwhi, Support Teams can update progress and record their daily support, and Family can keep track of what is happening with their loved one.
We are all part of the journey of care and the client is at the centre of it all.